
When
asked to write about the marketing of summer films so far this
year, my initial instinct was to decline. It's unfair to criticize
marketing plans that I'm certain was developed outside the control
of the marketing departments. But then I caught Monday's (6/12)
Liz Smith.
I don't
know when--or if--I'll actually get to the requested summer analysis
in this whiney bitch-fest, but I'm determined to lay some educational
groundwork which might help the reader understand some of the
dynamics involved in marketing films.
Liz's
nationally syndicated column talked about Shanghai Noon
and its director, Tom Dey, who went on record in Entertainment
Weekly to place the blame for his film's underperformance
on the marketing department and the mistakes they made during
release. One mistake mentioned was the failure to showcase/exploit
the proper emotional nuance among the many in the film's richly
textured narrative. Liz sympathized.
Did
it ever occur to Mr. Dey and Ms. Smith that the marketing kicked
significant butt? And I'm not one to lay praise on those in Disney's
marketing machine! But since when has $42 million in less than
3 weeks been categorized as underperformance? If someone perceives
it as such, someone hasn't done their homework.
1.
With the exception of Rush Hour ($144 million, 1998), Mr.
Chan's most successful U.S. release was Rumble in the Bronx,
(1996) which grossed a then spectacular $34 million. His three
starring vehicles that fell between Rumble and Rush did anywhere
from $12 million to $15 million.
2.
Rush Hour took the "disparate buddy-cop" concept to hilarious
extremes, capitalizing on the two stars' vast differences and
talents. Fresh air was breathed into a proven, but tired, convention.
Shanghai is more of the same, only this time it's set in the Old
West, which itself is a tenuous marketing hook.
3.
Chris Tucker was already a huge star in several consumer
groups, all of which are frequent moviegoers. Tucker developed
his comic reputation on HBO, the comedy circuit and in the hit
films Friday and Money Talks. Owen Wilson
is a fine actor largely known for his work in smaller "Sundance-like"
films. And although he was in Armageddon, I don't think
they went for him alone. Call me kooky!
4.
Brett Ratner is a better filmmaker. If I'm not mistaken,
Shanghai Noon is the director's first film. Perhaps he
should consider thanking the people who opened it to $19.7 million.
5.
There are other issues, like the language problem that dogs Mr.
Chan, the lack of a soundtrack that enjoyed Rush Hour's
popularity and exposure and the date. Perhaps given some of its
hurdles to overcome, Shanghai should have seen a less competitive
release date. Who knows? (Besides Liz!)
Liz
ends her column by donning her best Norma Rae, holding up the
"First Cut on Trailers" sign outside of the DGA! Stick to gossip.
Or better yet, take time to learn something. It's not the marketing
department's fault. The film cost too much. If it's not profitable,
the blame should be placed elsewhere.
Marketing
films can be a complex dance that has many partners. Each partner,
however, has a marketing opinion. And they'll express it at the
most inopportune time. Entire campaigns--and hundreds of thousands
of dollars--have gone by the wayside because the studio chief's
12-year-old son (or his maid) didn't like the poster.
"They
don't get it!" Panic sets in. "Your years of business school and
your impressive resume of successes BE DAMNED! Phil, the guard
at the front gate, says that he'll wait for the video! CHANGE
EVERYTHING!!! Die! Die!! Die!!!
The
average U.S. moviegoer sees five movies per year. The "frequent
moviegoer" attends slightly more than one movie a month. The industry
releases around 3 to 5 films every weekend, including exclusive
and specialized releases. By overpopulating the marketplace, the
film industry has put the consumer in a position of power--the
power to choose.
Entertainment
choices have increased exponentially. Anything providing entertainment
is a viable competitor to moviegoing. Many U.S. households get
50-plus TV/cable channels, many of which now offer original programming.
Video, laser discs and DVDs are cheaper than ever and are readily
available. Plus, they now offer exciting "extra values," such
as filmmaker commentary and exclusive interviews. These entertainment
alternatives vie for the consumer's attention, hoping to rise
above the clutter to win some piece of the leisure time pie.
Then,
there's the Internet. The 12 to 24-year-old "frequent moviegoer,"
who serves as the industry's backbone--especially during summer
playing time--spends 1 to 2 hours a day on the computer. Chat
rooms, financial advice/transactional sites, gaming and original
Web programming combine to make the Internet a multiplex at the
consumer's fingertips.
And
today's moviegoer is smarter about the movies than ever. They're
exposed to a mind-boggling amount of entertainment news/info from
a growing population of specialized venues. Magazines, TV shows,
Web sites and cable networks make it their job to provide entertainment
news. The result is a smarter, savvier and highly cynical shopper
who enjoys the power of choice. They scrutinize each release,
even those featuring their favorite stars, asking "Why should
I choose you over the others opening this weekend? I haven't even
seen last weekend's films. Or the weekend's before that!"
With
all the players involved in film, it gets harder and harder to
develop and protect the plan necessary to make a film work. And
that's if everyone's definition of "working" is the same. Directors,
producers, stars, agents, managers, studio heads, publicists,
lawyers, production executives and Liz Smith all have opinions
and ideas for marketing a film. Some of them are good. But negativity
and second-guessing can only be counterproductive.
But
ultimately, I'm just bitching. Go write your column, Liz. And
leave us alone!
Chris
Pula's Ten Commandments of Marketing
1.
Ask who the film is made for. Don't sell it to everybody at the
same time or with the same materials. Trying to please everybody
might please nobody.
2.
Get the "hottest" audience in there first. They'll spread the
word of mouth that will facilitate growth.
3.
Just because a film might get universal rave reviews does not
mean it will be a financial smash. Reviews don't translate to
grosses for every film.
4.
Hot stars exist on various radar screens. Use them properly.
5.
The concept should have top billing or at least co-star status.
6.
Derivative is the kiss of death! Give me a modicum of originality
to exploit.
7.
Keep an eye on conceptual flaws that might alienate the very consumer
you're trying for.
8.
As a rule, people don't like to pay $8 (or $9 or $10) to feel
bad. This doesn't mean, however, that everything has to have a
traditional "Hollywood ending."
9.
Exercise financial prudence. If the core audience can't support
the negative cost, stop.
10.
The consumer is in control. They're smart from coast to coast
and not just in the "fly over" states between NYC and LA--everywhere!
They know all the tricks. They know the warning signs of an iffy
film. They can smell a dog from 10 miles away!
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